Your order will be fulfilled by the delivery date set out in the Despatch Confirmation or, if no delivery date is specified, then within 30 days after the date of the Despatch Confirmation, unless there are exceptional circumstances.

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Your order will be delivered to the delivery address you specify when placing your order.

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If your delivery address is geographically remote, for example certain outlying islands or other isolated locations, it is possible that we may not be able to deliver there. If that is the case, we will notify you before we accept your order. We reserve the right not to deliver to any country that is prohibited by applicable export laws. Orders cannot be delivered to a PO Box or similar addresses.

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The products will be delivered to the address indicated as shipping address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by eminentwines.com and transfer of responsibility in the same way. Eminentwines.com is not responsible for any delays caused by destination customs clearance processes.

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Orders shipped to the European Union will be delivered by DHL FEDEX or UPS.

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Orders shipped to countries outside the European Union will be delivered by DHL, FEDEX or UPS.

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The tracking number of your order will be provided once your order has been dispatched.

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If the order is being shipped to a country outside The United Kingdom, you are the importer of the products concerned. In this case, the price will be calculated net of tax automatically on the invoice. Customs duties or other local taxes may have to be paid to the courier upon delivery of your order. These rights and sums do not concern the spring of eminentwines.com. They will be payable by the customer and raise of its whole responsibility as well in terms for declarations as for payments to the authorities qualified organisms for your country. We recommend you contact your local customs authority to determine a landed cost price prior to purchase completion.

Eminent Wines are the leading creators of bespoke wines, champagne and spirits in the artistic and corporate world.